OUR COMMITMENT TO PRIVACY
Red Oak Hope knows that you care about how information about you is used and shared, and we value your privacy. We are committed to using any information you share only to support your relationship with Red Oak Hope.
WHAT INFORMATION WE COLLECT
We collect personal information when you voluntarily submit it to us.
For example, donors may provide us with personal information such as name, address, email address, telephone numbers and/or credit/debit card information. If a person contacts us by email or signs up for our newsletter, they may provide us with their email address and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries.
HOW WE USE INFORMATION
We collect information primarily to accept donations, and provide you with information concerning our programs, projects, activities, and needs. We also use information for internal purposes (to better understand our supporter network) and for analytical purposes (to respond to requests for information or merchandise and to improve our website, donor base, and outreach). In addition, if you apply for a job or volunteer position or submit any other request, we will use information collected in order to process your application/request.
WHO WE SHARE INFORMATION WITH
We do not sell, or rent your information to any individual, business, government entity or outside parties. However, there may be instances where we share your information with others for the purpose of providing products or services you’ve requested through us, complying with a legal process as required by law, protecting our legal rights, protecting the safety or security of a person, or protecting against fraud, criminal acts or misconduct.
If you have registered to receive communications from us and later change your mind, you may unsubscribe at any time by clicking “unsubscribe” on a newsletter or emailing us at .
If you need to change your information for donation purposes or modify / cancel any existing recurring donation, please email
LINKS TO OTHER WEB SITES AND SERVICES
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at .
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
You agree to defend, indemnify and hold Red Oak Hope and its agents harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
This policy was last updated August 2019.
Have questions? Email us at or contact us here.